Privacy Policy

Privacy Policy

This privacy policy relates to the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

Learn Mental respects your privacy and remains committed to protecting your personal data and identifiers.

This Privacy Policy explains the ways in which we collect, store, and process the personal data you provide to us.

We do not knowingly collect data for Children or Special Category Data

What Types of Personal Data and Identifiers do we Process?

We may from time to time process your personal data and identifiers which you provide to us in whole or in part such as:

Your name,
Your email address
Your telephone number,
Your work or home address
The nature of your enquiry
Pictorial identifiers
Other personal identifiers

Where do we Get People’s Data and Identifiers From?

Most of the personal data we process is provided to us directly by you when you connect with us to make an enquiry or as a recipient of our services or in the interests of the pursuance of a mutual contract or interest.

When you connect with us through our marketing channels

How do we Collect your Personal Data and Identifiers?

Email
Telephone
Website traffic
Social media traffic
Partnering with us
Using our services

Why do we Collect and Hold Data?

We process your personal data or identifiers to help us in the smooth operation of our day-to-day functions and to be able to provide or continue to provide our services to you.

If you do not agree to provide or allow us to process necessary data, then we may not be able to provide key services to you.

Our Lawful Bases for Processing your Personal Data or Identifiers

With your consent

Processing of your data is consent based and you may withdraw your consent at any time. This policy includes ways in which you may withdraw your consent.

In the pursuance, entering or performance of a contract

This means we lawfully process your personal data in the pursuance, entering or performance of a contract to provide our services to you.

With legitimate interests

This means we process your data in the legitimate interest of our business in order that we may provide you with the best service/product and the most secure experience. We always try to consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests.

In any instance where we’re processing your data based on legitimate interests, you still have the right to object to your data being processed in that manner. To do this please contact us as outlined in this policy.

To comply with a legal or regulatory obligation

This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation.

Who do we share Data and Identifiers with?

We do not share your data or identifiers with 3^rd parties unless:

They are carrying out a Learn Mental function in an official capacity
We have your written or on occasions verbal permission to share your data
You have been informed we may be obliged under a legal obligation to do so
We need to comply with a legal or regulatory obligation or carry out a function

Is My data held Securely?

We are committed to ensuring that your personal data and identifiers are held securely by us.

Your Rights

We fully support your rights. If you ever feel this is not the case, please contact us as outlined in this policy in the first instance to discuss the matter further.

At any point, you can exercise your:

Right of access – contact us for a copy of the data we hold about you.
Right of rectification – let us know if the data we hold is out of date or inaccurate and we’ll update it.
Right to be forgotten – if you no longer want to use our services, please contact us and we’ll delete all related data where we’re able to.
Right to restrict processing – we only ever collect the data we need and actively ensure we’re never collecting anything over and above that need.
Right of portability – we will support reasonable requests to transfer your data to another organisation should you require it.
Right to object to automated decision making and profiling- we do not currently use any automated profiling of any description. In the event you’re ever unhappy with the way we’re processing your data please contact us.

How do I request removal of my personal Data or Identifiers?

If at any time you do not wish for your personal data or identifier to be held by Learn Mental, you may request removal by writing to us at:

The Data Controller

Learn Mental

C/O Bradford Deaf Community Association

25 Hallfield Road

Bradford

West Yorkshire

BD1 3RP

Or emailing us at [email protected]

We also may be contacted by telephone on 07951 589311

How to complain?

If you have any concerns about our use of your personal data, you can make a complaint to us at.